Stuck in a Lift? Here’s What to Do: A Guide from Jatah Lifts.

Introduction

Lifts are an essential part of daily life, making vertical transportation effortless and efficient. However, like any mechanical system, lifts can occasionally experience technical issues, temporarily trapping passengers inside. While lift entrapments are rare, knowing what to do in such situations is crucial. As Kenya’s leading lift installation company, Jatah Lifts is committed to ensuring your safety and well-being. This guide provides essential steps to follow if you ever find yourself stuck in a lift.

 

Stay Calm

If you ever get stuck in a lift, the most important thing is to stay calm. It’s natural to feel anxious or panicked, but lifts are designed with multiple safety mechanisms to protect you. Keeping a level head will help you and others inside the lift manage the situation effectively. Try deep breathing, mindfulness techniques, or talking to fellow passengers to stay composed. Remember, lifts are built to be secure, and serious incidents are extremely rare.

Use the Alarm Button

Modern lifts installed by Jatah Lifts come with alarm buttons and intercom systems to communicate with building management or maintenance teams. If you find yourself stuck:

• Locate and press the alarm button to signal for help.

• Use the intercom system to provide details such as your location, the number of people inside, and any relevant concerns.

• If you have a mobile phone signal, call the building’s security or emergency services.

Avoid Excessive Movement

While waiting for assistance, limit unnecessary movements. Excessive movement can disrupt the lift’s balance or trigger safety mechanisms that may prolong the entrapment. Modern lifts are equipped with safety features to prevent free falls, so staying still and calm is the best course of action.

Communicate with Others

If you’re trapped with strangers, initiating conversation can ease tension and foster a sense of unity. If someone appears anxious, reassure them that help is on the way and that lifts are designed for safety. Encouraging a positive, supportive atmosphere makes the situation easier for everyone.

Do Not Attempt Self-Rescue

It might be tempting to pry open the doors or climb through a ceiling hatch, but these actions can be extremely dangerous. Modern lifts have built-in safety features to prevent unauthorized access to these areas. Only trained professionals should perform lift rescues to avoid injury or worsening the situation.

Stay Informed

While waiting for rescuers, try to stay informed about the progress of your rescue. If you’ve already made contact with security or maintenance personnel, ask for updates on the estimated arrival time of technicians.

Be Prepared for Emergencies

Although most lift entrapments are resolved quickly, it’s always good to be prepared. In rare cases, you might be trapped for an extended period. To stay comfortable and safe:

• Conserve your mobile phone battery by using it only for essential calls and messages.

• Use the alarm button periodically to check on rescue progress.

• Stay hydrated if you have access to water.

Trust the Professionals

Lift entrapments are typically resolved by professional lift technicians who are trained to handle these situations safely. When they arrive:

• Follow their instructions carefully.

• Remain patient while they work to resolve the issue.

Lift Safety Tips

To further enhance your lift safety knowledge, keep these key tips in mind:

• Avoid Overcrowding – Always respect weight limits to prevent malfunctions.

• Do Not Force the Doors Open – This can damage the system and cause operational failures.

• Stay Clear of the Doors – Wait for the doors to fully open before entering or exiting.

• Use the Stop Button Only in Emergencies – It is not a hold button and should only be used when absolutely necessary.

• Report Unusual Noises or Movements – If you notice anything strange, inform building management immediately.

Conclusion

Getting stuck in a lift can be a stressful experience, but with the right knowledge and a calm mindset, you can ensure your safety while waiting for professional assistance. As Kenya’s leading lift specialists, Jatah Lifts prioritizes your well-being and aims to provide the best lift solutions.

By following these steps, you can minimize stress and ensure a safe resolution to any lift entrapment. Always remember: Jatah Lifts is here to keep you moving—safely, efficiently, and reliably!